We provide trial periods and have a cancel-at-any-time policy for all of our products and services. This allows users to become appropriately informed about the suitability and quality of our offerings before making a purchase. As such, we do not generally offer refunds, save for the exceptions listed below.
We will consider refunds where you have been unable to access or make use of the product, so long as this is not attributable to your own actions or inaction.
In such cases, please advise us of the problem as soon as possible, and we will consider your refund request as appropriate.
Additionally, we will take into consideration reasonable refund requests at our sole discretion.
If you would like to request a refund, or have any questions about our refund policy, please contact us via the Support facility.